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If you are paid by both WVU and WVU Medicine, or you are a medical resident, manage your account at WVU Medicine.

Forgot your password or need to change it? Confirm your identity and pass the required cybersecurity quiz first.

Forgot or Change Password

Enter your information to claim your account, take the cybersecurity quiz and add recovery contact information.

Claim Account

Former Students: Enter your WVU username and birthdate to create a new password and access WVU services, like MIX (G Suite) and STAR.

Manage Alumni Account

If you don’t remember your WVUID number, enter your personal information to look it up.


If you've already set up Duo two-factor authentication, you can print codes as a backup, add a token to your account or resync a token.

Print Backup Codes or Add Duo Token

If you’ve failed to log in too many times, confirm your identity to unlock your account.

Unlock Account

Log in to confirm that your personal email address and mobile phone number are current, and make changes if necessary.

View or Change Recovery Contact Information